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For order support, please include the guide title and your order reference, if available. Please do not send payment card details.
Company information
BehindTheCEO is operated by MAVIE.M d.o.o.
Registered address
Ladeti 19
Ičići, Croatia
Company identification number (OIB)
01368913025
Orders and downloads
Paid guides are purchased through Payhip. If you need help accessing your purchase, contact us using the email above.
Written complaints
You may submit a written complaint by email to hello@behindtheceo.co or by post to MAVIE.M d.o.o., Ladeti 19, Ičići, Croatia.
Please include your name, an email or postal address for our reply, a description of the issue and any available product or order details. An order reference is helpful but is not required to submit a complaint. Please do not send passwords or full payment-card details.
We acknowledge receipt without delay and respond in writing within 15 days of receipt, stating whether we accept the complaint. Your statutory consumer rights remain unaffected.
For digital delivery, withdrawal and refunds, read our Terms & Conditions.